Privacy Policy

Our Commitment to Data Protection

At SecureNet, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you interact with our website and services. We are committed to transparency and maintaining the highest standards of data protection in compliance with applicable regulations.

We understand that trust is earned through clear communication and responsible data handling. This policy outlines our practices and your rights regarding your personal information.

Information We Collect

Information You Provide Directly

When you interact with our website or request our services, you may provide us with:

▸ Contact Information: Name, email address, phone number, and company details when you fill out forms or contact us
▸ Communication Content: Messages, inquiries, and any information you share with us through contact forms or correspondence
▸ Service-Related Information: Details about your security needs, infrastructure, and requirements when requesting assessments or consultations

Information Collected Automatically

When you visit our website, we may automatically collect:

▸ Technical Data: IP address, browser type, operating system, device information, and access times
▸ Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns
▸ Cookie Data: Information stored through cookies and similar technologies as described in our Cookie Policy

Legal Basis for Processing

We process your personal data based on:

▸ Consent: When you voluntarily provide information and agree to our processing activities
▸ Contractual Necessity: To provide services you have requested or to enter into a service agreement
▸ Legitimate Interests: To improve our services, ensure website security, and communicate relevant information

How We Use Your Information

Primary Purposes

We use the information we collect to:

▸ Respond to your inquiries and provide requested information about our services
▸ Deliver cybersecurity services and support as contracted or requested
▸ Process and manage service agreements and client relationships
▸ Improve our website functionality and user experience
▸ Analyze website usage patterns to enhance our services
▸ Maintain website security and prevent fraudulent activity

Marketing Communications

With your consent, we may use your contact information to:

▸ Send information about our services, updates, and cybersecurity insights
▸ Share relevant industry news and security recommendations

You can opt out of marketing communications at any time by contacting us or using the unsubscribe option in our emails.

Data Sharing

We do not sell your personal information. We may share your data with:

▸ Service Providers: Trusted third-party vendors who assist with website hosting, analytics, and business operations under strict confidentiality agreements
▸ Legal Requirements: When required by law, regulation, legal process, or governmental request
▸ Business Protection: To protect our rights, privacy, safety, or property, and that of our clients and the public

Data Protection and Security

Security Measures

We implement appropriate technical and organizational measures to protect your personal information:

▸ Encryption: Data transmission is secured using industry-standard encryption protocols
▸ Access Controls: Strict limitations on who can access personal data within our organization
▸ Secure Storage: Personal data is stored on secure servers with regular security updates
▸ Monitoring: Regular security assessments and monitoring for unauthorized access

Data Retention

We retain your personal information only for as long as necessary to:

▸ Provide the services you have requested
▸ Comply with legal obligations and resolve disputes
▸ Maintain business records for operational purposes

When data is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant authorities as required by law. We have procedures in place to detect, respond to, and recover from security incidents promptly.

Your Privacy Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

→ Right to Access: You can request a copy of the personal data we hold about you
→ Right to Rectification: You can request correction of inaccurate or incomplete personal data
→ Right to Erasure: You can request deletion of your personal data under certain circumstances
→ Right to Data Portability: You can request transfer of your data to another service provider in a structured format
→ Right to Object: You can object to certain types of processing, including direct marketing
→ Right to Restrict Processing: You can request limitation of how we use your data
→ Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within the timeframes required by applicable law, typically within 30 days. We may need to verify your identity before processing certain requests.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

▸ Avoid filling out contact forms, account registrations, or any data-submitting features
▸ Disable cookies through your browser settings (see our Cookie Policy for more details)
▸ Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided above. We will process your request promptly.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

We rely on legal mechanisms such as standard contractual clauses and adequacy decisions to ensure your data receives an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by updating the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Questions and Concerns

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us using the information provided at the top of this page. We take all privacy concerns seriously and will investigate and respond to your inquiry promptly.

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

Contact Information