Terms and Conditions

1. Legal Compliance

You agree to:

• 1.1 Comply with all applicable local, national, and international laws and regulations when using our services
• 1.2 Ensure that your use of our cybersecurity services does not violate any data protection or privacy laws
• 1.3 Obtain all necessary permissions and authorizations before engaging us to assess or modify your systems
• 1.4 Not use our services to engage in any unlawful or prohibited activities

2. Conduct Requirements

While engaging with our services, you must:

• 2.1 Provide accurate, complete, and truthful information to us
• 2.2 Cooperate with our team and provide necessary access to systems as agreed
• 2.3 Respond to our communications in a timely manner when action is required
• 2.4 Maintain professional and respectful communication with our team members

3. Content Guidelines and Restrictions

You are prohibited from:

• 3.1 Providing false, misleading, or incomplete information about your security needs or infrastructure
• 3.2 Using our services to facilitate unauthorized access to third-party systems
• 3.3 Attempting to reverse engineer, decompile, or extract proprietary methodologies from our services
• 3.4 Sharing confidential information about our security methodologies without written authorization

4. Age Restrictions

Our services are intended for business and professional use. You must be at least 18 years of age and have the legal capacity to enter into binding contracts. If you are representing an organization, you must have the authority to bind that organization to these terms.

5. Indemnification Obligations

You agree to indemnify, defend, and hold harmless SecureNet, its officers, employees, and agents from any claims, damages, losses, or expenses arising from:

• 5.1 Your violation of these Terms and Conditions
• 5.2 Your misuse of our services or recommendations
• 5.3 Your violation of any third-party rights
• 5.4 Any breach of your representations or warranties

6. Privacy and Data Protection Responsibilities

When engaging our services, you are responsible for ensuring that you have the legal right to share any information, systems access, or data with us. You warrant that sharing such information does not violate any confidentiality obligations or data protection laws applicable to you.

7. Third-Party Interactions

If our services require interaction with third-party vendors, partners, or service providers on your behalf, you are responsible for obtaining necessary permissions and agreements. We are not liable for issues arising from third-party services or products, though we will make reasonable efforts to recommend reputable solutions.

8. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. While we strive for excellence, we make no warranties or guarantees regarding:

• 8.1 The absolute prevention of all security breaches or cyber attacks
• 8.2 The detection of all possible vulnerabilities in your systems
• 8.3 Specific outcomes or results from implementing our recommendations
• 8.4 The uninterrupted or error-free delivery of services

Cybersecurity is an evolving field, and new threats emerge constantly. We commit to applying industry best practices and professional expertise but cannot guarantee absolute security.

9. Limitation of Liability

To the maximum extent permitted by law, SecureNet shall not be liable for:

• 9.1 Indirect, incidental, special, consequential, or punitive damages
• 9.2 Loss of profits, revenue, data, or business opportunities
• 9.3 Damages resulting from cyber attacks that occur despite our security measures
• 9.4 Issues arising from your failure to implement our recommendations

Our total liability in any circumstance shall not exceed the fees paid by you for the specific services giving rise to the claim during the twelve months preceding the claim.

10. Exclusion of Consequential Damages

Under no circumstances shall SecureNet be liable for any consequential damages including but not limited to business interruption, system downtime, data loss, or reputational harm, even if we have been advised of the possibility of such damages. This limitation applies regardless of the legal theory under which liability is claimed.

11. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of terrorism, government actions, network failures, or other force majeure events. In such cases, our obligations will be suspended for the duration of the event.

12. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Cyprus, without regard to its conflict of law provisions. You agree that:

• 12.1 Any legal action or proceeding shall be brought exclusively in the courts of Cyprus
• 12.2 You consent to the personal jurisdiction of such courts
• 12.3 You waive any objection to venue in such courts

13. Dispute Resolution Procedures

Before initiating formal legal proceedings, the parties agree to:

• 13.1 Attempt to resolve disputes through good faith negotiations
• 13.2 Provide written notice of the dispute with details of the claim
• 13.3 Allow thirty days for informal resolution discussions
• 13.4 Consider mediation before litigation if informal discussions fail

14. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if that is not possible, severed from these terms. The remaining provisions shall continue in full force and effect.

15. Modification Policy

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon:

• 15.1 Posting the updated terms on our website with a revised "Last Updated" date
• 15.2 Notification to active clients for substantial changes
• 15.3 Your continued use of services after such modifications

For changes that materially affect existing service contracts, we will provide reasonable notice and opportunity to discuss the implications.

16. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and any service-specific agreements, constitute the entire agreement between you and SecureNet regarding the use of our services. They supersede all prior or contemporaneous communications and proposals, whether oral or written.

17. Waiver

No waiver of any provision of these Terms and Conditions shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

18. Assignment

You may not assign or transfer these Terms and Conditions or any rights or obligations hereunder without our prior written consent. We may assign our rights and obligations under these terms to any successor entity or third party without your consent.