Terms of Service

1. Acceptable Use Policy

When using our website and services, you agree to:

• ▸ Use the website and services only for lawful purposes and in accordance with these terms
• ▸ Provide accurate and complete information when contacting us or requesting services
• ▸ Respect intellectual property rights and not copy, reproduce, or distribute our content without permission
• ▸ Not attempt to interfere with, damage, or disrupt the website or services

2. Prohibited Uses

You expressly agree not to:

• ● Use the website for any illegal, fraudulent, or malicious activities
• ● Transmit any harmful code, viruses, or malware through our systems
• ● Attempt unauthorized access to our servers, networks, or user accounts
• ● Engage in any activity that could harm our reputation or business operations
• ● Impersonate any person or entity or misrepresent your affiliation

3. Service Access Requirements

To access and use our services, you must:

• ▸ Be at least 18 years of age or have the legal capacity to enter into binding agreements
• ▸ Have the authority to bind your organization if acting on behalf of a business entity
• ▸ Maintain the confidentiality of any account credentials or sensitive information shared with us

4. Fair Usage Guidelines

We strive to provide quality services to all users. Excessive or unreasonable use that impacts our ability to serve others may result in service limitations or termination. We will work with you to address any concerns before taking such action.

5. Client Account Creation

When engaging our services, you may be provided with access credentials or account information. You are responsible for:

• ▸ Maintaining the security and confidentiality of your account credentials
• ▸ All activities that occur under your account
• ▸ Notifying us immediately of any unauthorized access or security breaches

6. Account Security Responsibilities

To maintain account security, you agree to:

• ▸ Use strong, unique passwords and follow security best practices
• ▸ Not share your credentials with unauthorized individuals
• ▸ Implement appropriate security measures on your end as recommended by our team

7. Account Suspension and Termination

We reserve the right to suspend or terminate access to our services if:

• ▸ You violate these Terms of Service or any applicable laws
• ▸ Your account activity poses a security risk to our systems or other users
• ▸ Payment obligations are not met as agreed

We will make reasonable efforts to notify you before suspension or termination, except in cases requiring immediate action for security reasons.

8. Multiple Account Policy

Creating multiple accounts to circumvent service limitations, restrictions, or for fraudulent purposes is prohibited. Each organization should maintain a single primary account for service delivery.

9. Service Uptime and Maintenance

We strive to maintain high availability of our website and services. However, you acknowledge that:

• ▸ Scheduled maintenance may temporarily affect service availability
• ▸ Unexpected technical issues may occasionally cause service disruptions
• ▸ We will make reasonable efforts to minimize downtime and provide advance notice when possible

10. Feature Availability

Specific features and services may vary based on your service agreement. Not all features described on our website may be available in all regions or for all service tiers. We will clearly communicate what is included in your specific engagement.

11. Geographic Restrictions

While we primarily operate in Cyprus and serve clients internationally, certain services may be subject to geographic limitations due to legal, regulatory, or operational considerations. We will inform you if such restrictions apply to your situation.

12. Service Modifications and Updates

We continuously improve our services and may introduce new features, modify existing ones, or discontinue certain offerings. We will provide reasonable notice for significant changes that affect your service engagement. Improvements to security methodologies and tools may be implemented as cybersecurity best practices evolve.

13. Content Ownership

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of SecureNet or its content suppliers and is protected by copyright and intellectual property laws. You may not:

• ▸ Reproduce, distribute, or create derivative works from our content without written permission
• ▸ Use our trademarks, logos, or branding without authorization
• ▸ Remove or alter any copyright or proprietary notices

14. Client-Generated Content Rights

When you provide information, documentation, or materials to us for the purpose of service delivery:

• ▸ You retain ownership of your materials
• ▸ You grant us a limited license to use these materials solely for providing contracted services
• ▸ We maintain strict confidentiality of your proprietary information as outlined in service agreements

15. License Grants

We grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purpose. This license does not include any right to download, copy, modify, or distribute content except as explicitly permitted.

16. Copyright and Trademark Notices

SecureNet and our logos are trademarks of SecureNet. All other trademarks, service marks, and trade names referenced on our website are the property of their respective owners. Unauthorized use of any trademarks is strictly prohibited.